You were consistent, gave good counsel (should we wish to take it!!), persistent and we felt very much working for us and on our side. Your communication skills gave us confidence that things would work out in a very difficult economic climate. You didn't give us any false hopes and you certainly kept it real for the duration of our relationship with you. I have to say, part way through the house being on the market we were approached by another agent. They tried to tempt us in various ways but the fact that we didn't change agents says a lot about the confidence we had in you and the rapport we had with you personally.